Contact Us

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Phone number

+61 3 9818 4499

Tagline

Helping Home Buyers & Investors Since 1992

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Tenant Information

Urgent Maintenance

URGENT REPAIRS AND WHO TO CONTACT

ITEMS DEEMED AS URGENT REPAIRS;

  • BURST HOT WATER SERVICE
  • BLOCKED OR BROKEN TOILET
  • SERIOUS ROOF LEAK
  • GAS LEAK
  • DANGEROUS ELECTRICAL FAULTS
  • SERIOUS STORM, FIRE OR FLOOD
  • SERIOUS FAULT IN A LIFT OR STAIRCASE IN THE RENTED PREMISES
  • FAILURE OR BREAK DOWN OF ANY ESSENTIAL SERVICE OR APPLIANCE PROVIDED BY A LANDLORD OR AGENT FOR HOT WATER, WATER, COOKING, HEATING OR LAUNDERING

IF YOU CANNOT CONTACT YOUR PROPERTY MANAGER – PLEASE CALL OUR OFFICE 9818 4499.

IF YOU ARE CALLING AFTER HOURS YOU WILL NEED TO SPEAK TO EITHER YOUR PROPERTY MANAGER OR ONE OF OUR EMERGENCY MAINTENANCE TRADES PEOPLE ON THE FOLLOWING LIST. 

  • Plumber: David Williams – David 0418 334 883
  • Glazier: Sankey Glass 1300 365 000
  • Electrician: Elecflight – Dean 0401 539 880
  • Locksmith: Patterson Locks – Tom 0411 555 596
  • Flood: Capital Facility Services – Jerry 0418 348 519

Please always try to contact your Property Manager before contacting one of our trades people, if you cannot contact your property manager and you do call one of our trades people directly – please ensure you email all details to your property manager or rentals@buyersadvocate.com.au as soon as possible.

NEED MORE INFORMATION?

Call Consumer Affairs Victoria on 1300 55 81 81 or refer to CAV Renting Guide for Tenants.